The states found problems related to pricing, marketing and sales activity. As part of the agreement, Globe Life admitted no liability. In 2019, Globe Life agreed to pay a penalty of up to $4.5 million in a multi-state market regulation examination related to its group life business from 2011 to 2013. There were also issues with cancellation of policies and denials of claims.Ĭomplaint levels about Globe Life’s group life insurance (for workplaces) have also consistently been above the industry average. In 2022 the top complaints about Globe Life’s individual life insurance centered around delays in paying claims and delays or lack of response for policyholder service. In 20, complaints levels about Globe Life were more than six times the industry average. Children’s life insurance: Coverage up to $30,000Ĭomplaint levels about Globe Life’s insurance for individuals were more than five times the industry average in 20, according to data from the National Association of Insurance Commissioners.
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